Wandahome (South Cave) Ltd aims to offer the best possible service to its clients, but recognises that at times, it may fail to do so. In these instances when something does go wrong, Wandahome (South Cave) Ltd would be grateful to hear about it in order to be able to make amends in the particular situation and to avoid repeating any mistakes in the future.
We shall deal with all complaints promptly and deal with your concerns in a respectful, polite manner and accordingly we expect you to deal with us and our staff similarly.
Please note that where you have a warranty issue, we shall not regard that as a complaint although you may complain about the way we deal with your warranty issue.
If you have a complaint, please contact your initial point of contact here at Wandahome, with full details of your complaint and what you expect from Wandahome.